Check Your SRD R370 Status

SASSA SRD Status Check: What the SC19 Portal Actually Is

When you check your SRD R370 status, you are querying the official SC19 portal at srd.sassa.gov.za/sc19. "SC19" is the short code SASSA uses internally for the Social Relief of Distress grant launched in 2020 during Covid-19 restrictions. The name stayed even after the pandemic ended, and the grant is now a permanent monthly payment of R370 to unemployed adults with no other income.

The SC19 portal is the only official place where SASSA publishes your live status. WhatsApp, the toll-free call centre, USSD codes and the Moya app all pull from the same SC19 database in the background. If two different channels show two different answers, trust the SC19 web portal — it is the source of truth.

Your SASSA status check answers three separate questions in one go:

• Was my application approved for this month? — Approved, Pending, Declined, Referred, and other messages, all explained below.
• When will the money be paid? — Payment date shows on approved statuses only.
• What do I need to fix if it is not approved? — Bank details, phone number, means test, identity verification or an appeal, depending on the message.

Your status can change from month to month even after an initial approval, because SASSA reruns the eligibility checks every 30 days against Home Affairs, SARS, UIF, NSFAS and the banks. That is why last month's "Approved" is not a guarantee for this month.

What Is the SASSA SRD R370 Status Check?

The SASSA SRD R370 status check is a free lookup that tells you the current state of your Social Relief of Distress application for a given payment month. Each month SASSA reruns the following behind-the-scenes checks:

1. Home Affairs match — is your ID number valid and are you a South African citizen, permanent resident or asylum seeker?
2. SARS income check — did tax records show any income above R628 in the last three months?
3. UIF check — are you registered as receiving Unemployment Insurance benefits?
4. NSFAS check — are you a funded tertiary student?
5. Bank balance scan — did any of your bank accounts receive more than R628 in a single month?
6. Other-grant check — do you already receive another SASSA grant?

If every check passes, your status turns Approved and a payment date is scheduled. If any check flags a problem, the status turns Declined, Pending, Referred, or one of the more specific messages listed below. The check is free from every official channel.

You need two pieces of information and there is no way around it: your 13-digit South African ID number and the cellphone number you used when you first applied. Any site promising a status check on ID number alone is either wrong or phishing for your details.

How to Check SASSA SRD Status: 6 Free Methods (2026)

SASSA gives you six official ways to check your R370 status, each free of charge. Pick the one that matches the phone and network you have.

Method 1 — Check at srd.sassa.gov.za (SC19 Portal)

The SC19 web portal is the fastest and most detailed of all six methods — it shows the exact status message plus your payment date on the same screen.

1. Open srd.sassa.gov.za/sc19/status in any browser (Chrome, Safari, Firefox — mobile works fine).
2. Type your 13-digit South African ID number in the first box.
3. Type the cellphone number you used to apply (10 digits, starting with 0).
4. Click Submit.
5. Your status for each month you have applied appears in a table. The most recent month is at the top.

If the page returns "SASSA Portal Not Available" or times out, wait five minutes and try again. Off-peak hours (early morning or late evening) are always faster. The portal is most overloaded in the first three weekdays of each month when payment dates are refreshed.

Method 2 — SASSA USSD Code *134*7737# (No Data Needed)

The USSD line works on any basic Nokia-style phone — no data or app needed. It is the go-to method when your data is finished.

1. Dial *134*7737# exactly, then press the call button.
2. Choose option 1 for status check.
3. Enter your ID number and press Send.
4. Enter your phone number and press Send.
5. Your status appears as a text popup within 10–30 seconds.

Note: there is also an older USSD code *134*4737# that some documents still list. Both codes route to the same SASSA gateway.

Method 3 — SASSA WhatsApp on 082 046 8553

If your network zero-rates WhatsApp (Cell C and Telkom often do), this method costs you nothing and works with your regular contacts app.

1. Save the number 082 046 8553 as a contact.
2. Open WhatsApp and send Hi or Status to that contact.
3. The bot replies with a menu. Type the number matching Status Check.
4. When prompted, send your ID number, then your phone number.
5. The bot returns your status inside 60 seconds.

The WhatsApp bot also lets you update banking details, submit a reapplication, and check payment dates — without ever opening a browser.

Method 4 — Toll-Free Call Centre on 0800 60 10 11

Free from every South African landline and every major mobile network (MTN, Vodacom, Cell C, Telkom, Rain).

1. Dial 0800 60 10 11 from any phone.
2. Choose language (English, Afrikaans, isiZulu, isiXhosa, Sesotho, Setswana).
3. Press the SRD grant menu option.
4. Give the agent your ID number and the cellphone number linked to the application.
5. The agent reads your status and payment date out loud.

Best call windows are 08:00–10:00 Monday to Thursday. Avoid the first three weekdays of each month and after 15:00 on weekdays.

Method 5 — Moya App (Free Data on Android)

The Moya messenger has a built-in SASSA channel and uses no mobile data on Cell C, Telkom, Rain and Africell thanks to the DataFree partnership. Install Moya Messenger from Google Play, open the app, search for the SASSA channel, tap Status Check, and enter your ID and phone number when prompted. Moya calls the same official SC19 API in the background.

Method 6 — Visit a Local SASSA Office

Reserve this for problems you cannot solve online: appeals stuck for more than 90 days, identity-verification failures, or banking details you cannot update because your SIM was swapped. Take your original green ID book or smart ID card, proof of address, and the cellphone you used to apply. Arrive before 08:00 — most offices stop taking new queue tickets by 11:00.

When Are the SASSA SRD R370 Payment Dates for 2026/27?

SASSA pays SRD R370 in the last week of each month. The schedule below is the confirmed 2026/27 cycle. SASSA only publishes your personal payment date on the SC19 portal, and only once you are Approved for that month.

Key rules: If your payment date falls on a weekend or public holiday, it moves to the next business day. Money paid into a bank account usually reflects the same day; money paid onto a Postbank Black Card takes 24–48 hours. SRD payments are made once per month — there is no back-pay if you missed a month. For permanent grants, SASSA follows a three-day rotation: Day 1 older-persons, Day 2 disability, Day 3 all other grants (child-support, foster, care dependency, grant-in-aid, war veterans).

What Do the 15 SASSA SRD Status Messages Mean?

The SC19 portal returns one of about 15 different messages depending on which check failed or passed. Here is every message you may see and what it means for your R370 payment.

Approved status: next steps

An Approved status confirms SASSA has verified your ID, phone number, and means test, and your R370 payment is scheduled for the current cycle. A payment date appears alongside the approved status. You must reconfirm your details monthly because SASSA runs a fresh means test every cycle — an approved status in one month is not a guarantee for the next.

Pending status: timeline and what to do

Pending means SASSA is still cross-checking your application against UIF records, SARS income data, NSFAS files, and bank deposit scans. Pending typically clears within 7 to 21 working days. Do not resubmit while pending — duplicate submissions push you to the back of the batch queue. If pending persists past three weeks, click Reconfirm on the SC19 portal to retrigger the pipeline.

Declined status: common reasons and appeals

A Declined status means SASSA rejected your application based on verification failures, most commonly bank deposits above R628, alternative income detection, or registration on a different grant. The portal lists the exact decline reason. You have 90 days from the decline date to lodge a reconsideration request. Read our full SASSA declined status and appeal guide.

Means Income Source Identified

SASSA's automated scan of your bank accounts found at least one month where total credits exceeded R628. If the deposit was actually a loan repayment, a refund, or a once-off gift, appeal within 90 days and attach proof (loan agreement, refund email, WhatsApp chat). Appeals of the means test succeed most of the time when documentation is included.

Referred

Referred means your application was flagged for a human review — usually because your bank statement shows a deposit above R628 but your questionnaire said no income. A SASSA officer manually checks the source of that deposit. Referred typically resolves within 21 days. No action is needed unless the message changes to Declined.

Troubleshooting Common SRD R370 Status Problems

How Much Does SASSA Pay for Each Grant in 2026/27?

The SRD R370 is one of ten SASSA grants. These 2026/27 amounts were confirmed in the National Treasury Budget Review and are in effect from 1 April 2026 through 31 March 2027.

Two facts most sites get wrong: The SRD is still officially called R370, not R350 — the R350 name was retired in April 2024 when the amount was raised. Rumours of a "R700 SASSA grant" are false. No R700 grant exists — any WhatsApp forward promising R700 is a scam.

What Is the R628 SASSA Means Test Threshold?

The R370 SRD grant has a very tight means test: any month where your total inbound deposits exceed R628 disqualifies you for that month. R628 is the official food poverty line as published by Statistics South Africa.

What counts as income

• Salary and wages
• Freelance and gig income (Uber, delivery apps, tutoring)
• SASSA grants other than the SRD
• UIF benefits
• NSFAS tuition and allowance
• Pension and retirement annuity payouts
• Rental income and business turnover deposited into a personal account

What does NOT count (but often triggers a wrong decline)

• Loan disbursements (personal loan, retail credit, Capitec app loans)
• Refunds from Woolworths, Takealot, Amazon, Shein
• Gifts and stokvel payouts under R628 per month
• Reimbursement transfers between your own accounts
• Airtime "buy for me" transfers between friends

If SASSA declined you for a deposit in the "does not count" list, appeal within 90 days and attach the loan agreement, refund email or WhatsApp evidence. Appeals of this kind succeed most of the time.

Where Can You Collect Your SASSA SRD R370 Payment?

You have three ways to receive your R370:

1. Direct bank deposit — paid into any bank account in your name. Zero fees. Reflects on payment date.
2. Postbank Black Card — a physical card you can use at any ATM or point of sale. Replaces the old Gold Card.
3. Cash pickup at retailers — Pick n Pay, Boxer, Shoprite, Checkers, Usave and Spar. Take your Postbank card and PIN.

Gold Card Deadline: 31 August 2026

If you were paid on a SASSA Gold Card before 2024, that card stops working on 31 August 2026. Your money stays in the Postbank account but you will not be able to withdraw it until you swap. To swap for free: visit any Post Office branch or a Boxer/Pick n Pay Money Market counter with your Gold Card and ID, ask for a Postbank Black Card swap, and the new card is issued on the spot. Anyone charging you a fee for this swap is running a scam.

Who Qualifies for the SASSA SRD R370 Grant?

You qualify if every one of the following is true:

• You are a South African citizen, permanent resident, refugee, asylum seeker or special-permit holder.
• You are 18 years or older and younger than 60 on the day of application.
• You are unemployed and not receiving any income above R628 per month.
• You are not receiving another SASSA grant for yourself.
• You are not receiving UIF benefits on the day of application.
• You are not receiving NSFAS funding in the current academic year.
• You have a valid South African ID number on the Home Affairs register.
• You have a cellphone number where you can receive an OTP.

Meeting all eight above does not automatically approve you — SASSA still runs bank scans, SARS checks and the means test. But failing any one of the eight disqualifies you outright.

SRD R370 Appeal Process via ITSAA (Step by Step)

If your R370 application is Declined, you have the right to appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA) within 90 days of the decline decision. Appeals are free and decided by an independent panel, not by SASSA itself.

Step 1 — Lodge Your Appeal

1. Go to srd.sassa.gov.za/appeals/appeal.
2. Enter your ID number and cellphone number.
3. Choose the month you were declined and select the reason category.
4. Type your explanation (100–200 words, clear and dated).
5. Upload supporting evidence (bank statements, loan agreements) as JPG or PDF, max 5 MB per file.
6. Submit. You get a reference number ending in /APP/2026.

Step 2 — ITSAA Reviews Your Appeal

The tribunal re-runs the failed check with your evidence attached. Average turnaround is 60–90 days. Check your appeal status at srd.sassa.gov.za/appeals/appealstatus.

Tips that raise your success rate:

• Attach evidence for every flagged deposit, not just the biggest one.
• Keep your covering letter under 200 words and stick to facts and dates.
• Use bank statements, not screenshots of the banking app.
• If a loan disbursement was wrongly flagged, attach the loan agreement showing the disbursement date.

How to Reapply for the SRD R370 Grant

If your status shows Reapplication Required, submit a fresh application — it is free and can be done at any time.

• Online: open srd.sassa.gov.za/sc19/apply, enter your ID and phone, answer every question honestly, enter bank account details, and submit.
• Via WhatsApp: send Hi to 082 046 8553, choose Apply for SRD, and follow the prompts.
• Via a SASSA Office: walk in with your ID and a cellphone — a SASSA agent completes the reapplication on your behalf.

Verification takes 7–14 days from submission. Your first payment lands in the next month's SRD window — reapplications are not back-dated. Check your status weekly on the SC19 portal until it turns Approved.

SRD R370 Balance Check (Postbank + Retailers)

Your status check and your balance check are two different things. Your status tells you if you are approved and when payment is due. Your balance tells you how much of your R370 is still sitting in the account. SASSA does not run a balance service of its own.

If paid into a bank account

Use your bank's app, USSD, ATM, or helpline: Capitec *120*3279# · Standard Bank *120*2345# · FNB *120*321# · Absa *120*2272# · Nedbank *120*001#.

If paid on a Postbank card

• Any ATM — insert card and choose Balance Enquiry.
• At a till — ask any Shoprite, Checkers, Pick n Pay, Boxer or Spar cashier.
• Postbank USSD — dial *120*355#, choose Balance.
• Postbank call centre — 0800 53 54 55, toll-free.

Common myth: *120*3210# (the SASSA general line) returns your status and payment date, not your account balance. Any website claiming the SASSA USSD shows your balance is wrong.

Update Your Banking Details Safely

Wrong banking details are the top cause of "Approved but not paid" statuses. The only legitimate place to update is srd.sassa.gov.za/sc19/bankingdetails — never use a third-party site.

1. Enter your ID number and cellphone number.
2. Enter the new bank name, 10-digit account number and branch code.
3. Confirm. SASSA runs a name-match check with the bank — takes 3–7 working days.
4. If the check passes, the next payment goes to the new account.

Rules for a safe update: The bank account must be in your name — third-party accounts are rejected. Never share your OTP with anyone claiming to be from SASSA. SASSA staff never phone you for an OTP. Report scams to 080 060 1011 or fraud@sassa.gov.za.

Change Your Phone Number on the SRD Application

If you lost your SIM, swapped networks, or the number has been recycled, update it at srd.sassa.gov.za/sc19/changephonenumber:

1. Enter your 13-digit ID number.
2. Enter the new cellphone number (must be an active SA SIM in your name).
3. Confirm — an OTP is sent to the new number.
4. Verification takes 2–5 working days. Once complete, all past statuses and payment history stay attached to the same ID.

If you cannot receive an OTP on either old or new number, visit a SASSA office with your ID and new SIM for a manual update (usually 7–10 days to reflect online).

How to Contact SASSA

SASSA Head Office: 501 Prodinsa Building, Cnr Steve Biko & Pretorius Street, Pretoria, 0083. Switchboard: 012 400 2000 (Mon–Fri 08:00–17:00, not free).

Frequently Asked Questions

Latest 2026 Updates

• 25 July 2026 — July payments confirmed. SRD R370 payments for July 2026 began on 24 July and will run through 31 July for all approved beneficiaries. No changes to the R370 amount are planned before March 2027.
• 1 April 2026 — new financial year amounts active. All 2026/27 grant amounts took effect: SRD R370, Older-persons R2 315/R2 335, Disability R2 315, Child-support R560. Means-test thresholds also refreshed — SRD R628, Older-persons R8 070 single/R16 140 married.
• 31 August 2026 (upcoming) — Gold Card deadline. All remaining SASSA Gold Cards stop working on 31 August 2026. Swap for a free Postbank Black Card at any Post Office or a Boxer/Pick n Pay Money Market counter before the deadline. Your money stays safe in the Postbank account until you complete the swap.
• Scam Alert — There Is No "R700 SASSA Grant". WhatsApp and Facebook forwards promising R700 are false. The only current SRD amount is R370. Report scam URLs to fraud@sassa.gov.za.